Question 1

How do I book a treatment?​

Accepted Answer

You can book your treatment via the website which takes you to my booking site Fresha. If you need assistance, feel free to contact me directly.

Question 2

What if I need to cancel or reschedule?

Accepted Answer

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid fees and to allow others to book your spot.

Question 3

What should I expect during my first visit?

Accepted Answer

We start with a friendly consultation to understand your needs and health history. You’ll receive a personalised treatment in a calm, safe space where your comfort is the priority.

Question 4

Where are you located?

Accepted Answer

Manor Farm, 14 Alms Hill, Bourn, Cambridge, CB23 2SH
Free on-site parking is available.

Question 5

What should I wear during my treatment?

Accepted Answer

Comfortable clothing is best. For most treatments, you’ll be draped with soft towels or sheets to ensure privacy and warmth at all times.

Question 6

Do you offer parking?

Accepted Answer

At Alma Wellbeing Barn, we want your visit to be as relaxing and stress-free as possible — and that includes finding convenient parking.

On-site Parking:
We offer free parking right outside the barn, or there are no spaces directly outside there is more parking closer to the entrance near the Knibbs meat shop.

Accessibility:
Our parking area is flat and easily accessible, making it comfortable for all visitors.
If you have any questions or need assistance with parking, please don’t hesitate to get in touch!

Question 7

Are toilet facilities available on-site?

Accepted Answer

There are no toilets inside the barn itself, but customer toilets are available in the building directly in front of the barn for your convenience.

Question 8

Is Alma Wellbeing Barn wheelchair accessible?

Accepted Answer

Yes! Alma Wellbeing Barn is wheelchair accessible, with level access to the treatment room. Customer toilets are available in the building in front of the barn and are also accessible. If you have any specific accessibility needs, please get in touch — we’re here to support you.

Question 9

What if I’m pregnant?

Accepted Answer

We offer safe, nurturing treatments for pregnancy and postnatal care. Please let us know at the time of booking so we can tailor your experience.

Question 10

Do you offer gift vouchers?

Accepted Answer

Yes! Gift vouchers are available and make the perfect treat for someone special. You can purchase them online or in person.

Question 11

What treatments do you offer?

Accepted Answer

We offer a thoughtful blend of therapies including Reflexology, Reiki, Massage, Facials, Pregnancy & Postnatal Rituals, and more. View the full list on our [Treatments Page].

Question 12

Do you offer treatment packages or memberships?

Accepted Answer

Yes, we offer thoughtfully curated packages and combination treatments for those looking to go deeper with their wellbeing. These include rituals like The Deep Reset or New Mum Indulgence. You can also contact us to create a bespoke wellness plan tailored just for you.